PRIVACY POLICY
 

GTX Brokers
Last updated: September 2026

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1. About This Privacy Policy

GTX Brokers respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how GTX Brokers may collect, use, store and disclose personal information when you interact with us, use our website, request a freight quote or use our freight brokerage services.

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2. Information We May Collect

Depending on how you interact with GTX Brokers, we may collect information including:

• Your name

• Business name

• Email address

• Phone number

• Pickup and delivery locations

• Freight and shipment information

• Information provided through our website forms, emails or phone calls

• Billing and transaction information where applicable

• Other information you voluntarily provide to us in connection with an enquiry or freight booking
   

We may also receive basic technical information relating to the use of our website, such as device, browser and website usage information, where collected through our website platform or associated technologies.

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3. How We Collect Information

We may collect information when you:

• Submit a freight enquiry or quote request through our website

• Contact us by phone or email

• Request or confirm a freight booking

• Communicate with us regarding an existing shipment

• Otherwise provide information directly to GTX Brokers
   

We may also receive relevant information from carriers, service providers or other parties involved in arranging or completing a freight service.

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4. How We Use Information

GTX Brokers may use information we collect to:

• Respond to enquiries and provide freight quotations

• Arrange and coordinate freight transportation

• Communicate with customers and carriers

• Manage bookings and deliveries

• Issue invoices and process business transactions

• Maintain business and operational records

• Improve our services and website

• Respond to complaints, disputes or claims

• Comply with applicable legal and regulatory requirements

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5. Disclosure of Information

Where reasonably necessary to arrange or manage freight services, GTX Brokers may provide relevant information to third parties, including transport carriers and other service providers involved in the freight movement.

For example, a carrier may need the pickup or delivery address, contact details and freight information to complete a transport service.

We may also disclose information where required or authorised by law.

6. Storage and Security

GTX Brokers takes reasonable steps to protect information under our control from misuse, interference, loss and unauthorised access, modification or disclosure.

Information may be stored electronically through website, email, business administration and other service providers used by GTX Brokers.

No method of electronic storage or transmission can be guaranteed to be completely secure.

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7. Website and Cookies

Our website may use cookies or similar technologies to support website functionality, understand website usage and improve the user experience.

Your browser may allow you to control or disable cookies. Disabling certain cookies may affect some website functionality.

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8. Third-Party Services

GTX Brokers may use third-party technology and business service providers to operate our website and business.

Information handled by those providers may also be subject to their respective privacy policies and security practices.

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9. Access and Correction

You may contact GTX Brokers if you would like to request access to personal information we hold about you or ask us to correct information that you believe is inaccurate or out of date.

We will respond to reasonable requests in accordance with applicable Australian law.

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10. Privacy Enquiries and Complaints

If you have a question or concern regarding how GTX Brokers handles your personal information, please contact us using the details below.

We will take reasonable steps to review and respond to privacy concerns brought to our attention.

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11. Changes to This Privacy Policy

GTX Brokers may update this Privacy Policy from time to time to reflect changes to our business practices, website or legal obligations.

The latest version will be published on this website with the date it was last updated.

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12. Contact Us

For privacy enquiries, requests or complaints, please contact:

GTX Brokers
Melbourne, Victoria, Australia
Email: gtx.brokers@gmail.com
Phone: 0470 542 122